Privacy Policy

1 Information We Collect

We collect information that you provide directly to us, as well as limited automated technical data when you browse our site:

• Contact & Scheduling Details: When you book a strategic consultation (e.g. via Calendly) or contact us, we collect your name, business email address, phone number, company name, website link, role in the business, and primary growth objectives.
• Project Materials: Brand collateral, access credentials to ad accounts or CMS platforms provided for project execution under signed agreements.
• Automated Device & Browsing Data: Standard server log details including IP addresses, browser types, referring pages, and interaction patterns through cookies or analytics scripts.

2 How We Use Your Information

Connecting USA utilizes collected information solely for legitimate commercial purposes, including:

• Diagnostic Review Preparation: Auditing your website performance, local SEO presence, and marketing bottlenecks prior to your scheduled discovery call.
• Service Delivery: Managing ad campaigns, building web assets, setting up automation workflows, and communicating project deliverables.
• Appointment Management: Sending calendar confirmations, meeting links, and timely SMS/email reminders for your strategy calls.
• Website Optimization: Monitoring site health, page loading speed, and user experience across devices.

3 Our Non-Sale & Confidentiality Guarantee

Client data, prospect lists, campaign performance metrics, and proprietary business materials remain strictly confidential.

4 Third-Party Tools & Subprocessors

To operate our website and coordinate client services, we partner with reliable, enterprise-grade cloud service providers:

• Calendly LLC: Powering our appointment booking and automated calendar invitations.
• Google LLC (Google Workspace, Analytics & Ads): For secure email communication, analytics measurement, and paid search advertising management.
• Meta Platforms, Inc.: For targeted paid advertising and social media campaign execution.
• Hostinger: Cloud web hosting and Content Delivery Network (CDN) infrastructure for website delivery.

5 Cookies & Tracking Technologies

We use standard cookies and tracking pixels to understand traffic patterns and optimize user navigation. You have full control over cookies and can adjust your browser settings at any time to refuse cookies or alert you when cookies are being sent. Note that certain features of the interactive scheduling widget may rely on functional session cookies.

6 Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards—including SSL/TLS encryption for all data in transit—to protect against unauthorized access, loss, or alteration. We retain consultation records and client data only as long as necessary to fulfill agreed services, maintain legal records, and resolve disputes.

7 Your Privacy Rights & Choices

Regardless of your location, you have the right to:

• Request access to the personal data we maintain about you.
• Request corrections to any inaccurate contact information.
• Opt-out of any marketing emails by clicking "unsubscribe" or replying directly.
• Request the deletion of your consultation booking details from our database.

8 Compliance & Governing Law

Connecting USA complies with applicable federal and state data privacy laws across the United States, including the CAN-SPAM Act, the FTC Act, and relevant privacy statutes in the State of Ohio.